Memphis · Walls · DeSoto · Mid-South

Garage door repair — Memphis / Mid-South

Broken spring, stuck door, noisy track, or cables? Jordan diagnoses the door first and tells you straight what it needs. Phone-first. Same-day when we can.

★★★★★ Google neighbors · Honest repair-vs-replace · Family-run

Opener or motor issue instead? Garage door opener repair →

Common parts that need replacement on your garage door

Broken Spring

Springs are like tires on your car, they only last for a certain amount of miles until they wear out.

Cracked Hinges

Hinges eventually break and cracking is the first sign.

Worn Rollers

The rollers that came with your door were never expected to last long.

Broken Drive Gear or Stripped/Broken Internal gear

The most stressed parts in your garage door motor are two gears, one is also inside.

How to Identify a Broken Spring:

Knowing when to call for help can be a tough choice to make. Take a look at these pictures to identify if your spring is broken.  Some doors have 1 spring and some have 2 springs.

Before After

Is your garage making you feel like this? We can help!

Hi!  I’m Jordan, this page is to help you identify problems with your garage door system and to point you in the right direction to get it fixed.

Here are a few indicators that there might be a problem. Some problems may be more obvious than others. Give me a call! I love talking about garage doors!

  • Your garage door or opener has been making more noise recently. Now if you haven’t oiled your garage door since the Reagan administration this may be why.
  • The door won’t open more than a foot or so. This pretty much always means you have a broken spring.  Head down the page and you will find a picture of a broken spring that should help you identify the problem. The spring or springs are what actually do the heavy lifting. This is definitely something you would need me to fix. Garage door springs are one of the most dangerous things in a house other than electricity and large dogs. Please do not touch the spring or any components connected to the spring unless you know very well what you are doing.
  • The door won’t close or does and then goes right back up. Closing a couple of inches and then going back up usually means the photo eyes are not in alignment or something is blocking them. If you can hold the wall button down and the door closes then the problem is the photo eyes 99% of the time. When the garage door goes all the way down, hits the floor, and then goes back up; if your chain has slack in it this usually means the bushings in your Liftmaster gear assembly are worn out and the gear assembly needs to be replaced. Or even better it’s time to get an awesome super quiet belt drive motor. Either way, your choice… Just saying…
  • The garage door motor sounds like it’s running but the chain is not moving. Again this means the gears inside are turning but have no teeth left. This also usually just requires replacing the gear assembly.
  • The door squeaks and creaks while it’s moving. Several things can cause this but always the first question is, has the garage door been oiled ever or in the last few years? If it has been then the next culprit could be struts or hinges that are becoming loose allowing metal surfaces to flex against one another causing extra noise. Broken hinges can also add an interesting element to the garage door music as well. Down the page you will find an example of a broken hinge to help you know what to look for.
  • The lights are blinking on the garage door motor when you try to open or close the door. This usually means the motor is detecting an issue and it is giving out a specific troubleshooting “code” to indicate the problem. I will add a chart of the older Liftmaster and Linear trouble codes below.
  • The garage door motor sounds like it is working harder than normal. The door should be balanced properly and easy for the motor to lift and lower. IF you know how to, while the door is closed pull the emergency release then raise and lower the door by hand. If it is difficult then there may be something wrong. On heavier doors, depending on the type of motor, this may be nothing to worry about.
  • You want to stay ahead and prevent trapping your car in the garage on a morning when you are in a hurry. Honestly, this one may be impossible. I try to be realistic. Eventually, every garage door will have a broken spring and the door will be too heavy to lift. Some doors may be possible to open but you will probably have to help it go up. I can service and oil a door but it is very difficult to guess precisely when springs will break. This is when you stop reading my eloquent musings and call me to get it fixed fast.

My customers believe these are great reasons to learn more about your garage door to keep it working day in and day out.  

You are in control of how reliable your garage door is

Every day your garage door should work as it was designed.
Consider the value of calling a professional garage door technician to fix your door and to look over your door to prevent problems you would have discovered on a rushed cold morning
  • Getting to work on time? 
    • Knowing you can get your car out of the garage when you need it most.
  • Using the garage door as your home’s ‘front’ door?
    • For many people, the garage door is the most used entrance and exit for the home
  • Using the garage for storage?
    • Boxes of valuables are frequently kept safe in the garage.

If your garage door stops working then the days will feel rushed, you will be late to getting where you were going, and you will worry about your home and your family.  STRESS.

Quickly understanding the issues with your garage door makes it possible to avoid additional damage and expense that may occur.

When was the last time you took charge to prevent your garage door from breaking down and making your days stressful?

I'm Jordan and I want to help

To fix your garage door and to keep it running smoothly

Garage Door Repair and Service

Garage door repair isn’t a friendly phrase, and no one wants to deal with the problems associated with it either.

But regular maintenance is important for any part of your home.

A broken garage door, or malfunctioning garage door opener is an unfortunate and unnecessary annoyance.
We have years of experience with a multitude of different brands, and are confident that we can repair whatever troubles your garage door may be experiencing.

Let the good people at Advanced Garage Door help YOU by repairing your garage door, so you don’t have to worry and can be back to the normal flow of your day in a jiffy.

If your garage door is in need of repair, give me a call today for your estimate.

What neighbors said

Real Google reviews (with names and photos) plus five-star stories from neighbors.

Google 5.0 23+ reviews All on Google Maps
★★★★★

Rodney Besinger · 4 weeks ago · Google · View on Google

“I called Jordan and in less than 12 hours he had rebuilt my whole garage lift system. Converted it from a old style to a much better spring system. Even lubed my other door!! I highly recommend Jordan for all your garage door needs. He was super friendly and very knowledgeable. He educated me on the proper way to lube my door. Thank You Jordan!!!”

★★★★★

Deon Codis Clements · a year ago · Google · View on Google

“⭐️⭐️⭐️⭐️⭐️ 5-Star Review – Outstanding Garage Spring Repair Service! I recently had a broken garage spring and called for service, and I couldn’t be more impressed with the experience. From the moment the technician arrived, their professionalism stood out. They arrived on time, were polite, well-prepared, and took the time to explain exactly what was wrong and how they were going to fix it. …”

★★★★★

Harold T. · Mar 2016 · Angie’s List

“We called when the spring broke and trapped our car inside — we needed to get to the vet for our sick dog. Jordan called back within minutes, was here within two hours, explained the most cost-effective fix without selling extras, and got us moving. We were able to be with our dog. The door is quieter than ever.”

★★★★★

Ginger Murdoch · a year ago · Google · View on Google

“Jordan came out and serviced my garage door , found the problem, and saved me a lot of money. I had been told by another company I needed a new motor, but Jordan found the issue and I didn’t have to get a new motor. It is rare to find someone so honest and give you great service. What a blessing this was to me. Thank you Jordan ! I will refer you to everyone who needs help with their garage door.”

★★★★★

Linda Marshall · 2 years ago · Google · View on Google

“Our garage door's right torsion spring broke. We shopped around for price estimates until we found Advanced Garage Door. Their price was half of the other estimates and included installation of both left and right springs. We are senior citizens on fixed incomes, so price is crucial for us. Jordan arrived same day and had the work done quickly. He even took time at no charge to inspect, grease,…”

★★★★★

Bill L. · Jun 2017 · Angie’s List

“Jordan was very responsive, gave a reasonable quote, showed up when promised, did the work professionally, and explained the new features of our door. If you need a garage door, I would definitely recommend him.”

★★★★★

Linda Haley · 3 years ago · Google · View on Google

“This is one of the very best companies! Jordan is such a wonderful guy, such a professional and totally goes the extra mile. I backed into our garage door and bent it and knocked it off track. Jordan came out the same day….he made the time for us even when he was very busy! He truly cares about people and is extremely knowledgeable!”

★★★★★

Reginald Johnson · a year ago · Google · View on Google

“Fast and friendly he got my door fixed with no delay, I was starting to think good customer service was dead but Jordan was professional and on point.”

★★★★★

Nancy W. · Jul 2015 · Angie’s List

“Jordan was the only one on Angie’s List who got back to us right away. He came out and had a new door the very next day. Honest, professional, fair prices. We would give him A+++++. Yes — call Jordan!”

★★★★★

A Zuniga · a year ago · Google · View on Google

“5 Stars – Outstanding Service from Start to Finish! I had an excellent experience with Advanced Garage Door Services and want to give a big shoutout to Jordan, the owner. From the very beginning, his communication was clear, prompt, and professional. He took the time to answer all my questions thoroughly and made sure I fully understood the options available. Jordan is clearly very…”

★★★★★

Anthony Richardson · 3 years ago · Google · View on Google

“Thank you Mr. Jordan! I absolutely love the garage door repair and the new motor you installed. Now, my garage door opens and close so quietly and with absolute precision. Your work is so impeccable and polished. It's been a long time since I've spent a decent amount of money on something to be repaired and it has made me this happy and pleased about it. I feel so much better. Continue being a…”

★★★★★

Joe F. · May 2015 · Angie’s List

“All my car’s built-in remotes work now, outside keypad works, handheld remote works. I can’t recommend Advanced Garage Door enough — a small business you can trust with a really great owner.”

★★★★★

Tonio Hawkins · a year ago · Google · View on Google

“Very kind and professional pays extra attention to detail goes above and beyond doesn’t make you feel like you’ve been had. Works very fast and is very knowledgeable of his craft I would definitely recommend.”

★★★★★

Renae Pettis · a year ago · Google · View on Google

“Called on Thursday at 4 pm. Garage was fixed for a reasonable price before 11 am on Friday. Professional. Helpful. Knowledgeable. Went above and beyond! Thank you Jordan!”

★★★★★

Keith M. · Jul 2018 · Angie’s List

“Here when he said he would be — great communicator. Did the work personally, professionally, and promptly. Highly recommend without reservation.”

★★★★★

Khalid Karim · a year ago · Google · View on Google

“I would give 10 stars but unfortunately there are only Five Stars! I had an excellent experience with Advance Garage Doors! Professional, knowledgeable, and friendly throughout the entire process. He showed up on time, explained everything clearly, and made sure the job was done perfectly. It’s rare to find such great service these days, but Advance Garage Doors exceeded all expectations. If you…”

★★★★★

Cindy Shehea · 7 years ago · Google · View on Google

“Jordan was exceptional. He was able to correct a problem with our garage door that many garage door repairmen will not attempt to fix. I will recommend him to anyone who needs garage door repair.”

★★★★★

Ron Chandler · 7 years ago · Google · View on Google

“I've used other companies and individuals in the last 30 years to repair and replace our garage doors. Jordan is by far the most conscientious and best repair and replace technician we have ever had. He always gives us a very honest assessment of the repair and his prices are always under what I have paid in the past. I have used him for a recent repair and he was able to retain and make our…”

★★★★★

Coleman Dixon · 4 years ago · Google · View on Google

“Jordan was great! Very professional and acted in a timely manner. He replaced a broken garage door spring in no time. Highly Recommend.”

★★★★★

Pamela Baker · a year ago · Google · View on Google

“My mother's garage door broke late on Friday, 4/18/25. I called my brother, who gave me Jordan's phone number, because he had actually had Jordan fix his garage door several years before. I gave Jordan a call, and he came out to fix my mother's door the very next morning. Jordan is very professional, his pricing is very economical, and he had her garage door fixed in a short period of time. …”

★★★★★

Lisa Marie Campbell · 8 years ago · Google · View on Google

“Jordan was professional and even came late in the afternoon when it took a few extra days to get a part delivered for my garage door opener. He will always have my business and will recommend him to my friends and co-workers.”

★★★★★

Rebecca Emerson · 6 years ago · Google · View on Google

“He was super professional, punctual, and affordable. Our door works beautifully! He takes great pride in his work. We highly recommend him!”

★★★★★

Kinsley Audery · 3 years ago · Google · View on Google

“The garage door operates as smoothly as if it were brand new thanks to the Advanced team.”

★★★★★

Alicia Strong · 2 years ago · Google · View on Google

“They are amazing!!! ❤️❤️”

★★★★★

Stacey Besinger · 4 weeks ago · Google · View on Google

“Very helpful! Very respectful of property. Paid great attention to detail and got our garage door working in no time! Will definitely use again!”

★★★★★

Charles Arbogast · a month ago · Google · View on Google

“I have always used Jordan to repair my garage doors and opener. He has always helped me with all my problems for years!”

Real Google reviews (with names and photos) and five-star stories from neighbors. Tap View on Google to open the original review.

Here are just a few of the brands we service!

liftmaster logo
Chamberlain
maxum logo
craftsman logo